How do I exchange my voucher   

To exchange your voucher to another gift experience pleaseĀ log into our My Voucher page

You will be asked to either:

Log into an existing Buyagift account
Create a new Buyagift account

Please note that you do not need to use the email address used to purchase the voucher.

Once logged into your account, log into your voucher by using the Voucher Reference Number and Pin Code. On the next page, simply click the button that says Exchange.

You can search for new experiences by using the grey links along the top of the page, or alternatively use the orange box above these to search the website for a particular experience.

Please note we can only offer exchanges to experience vouchers, and not Print and Go attraction tickets or tangible gifts (food, wine, hampers, gadgets etc).

Your new voucher/s will be delivered by your chosen delivery method:

E-Voucher (emailed to you within 4 hours of completing your exchange)
1st Class Royal Mail (1-5 working days)
Next Day Delivery (delivered the next working day if ordered before 3pm)

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