Our refund policy   

Experience vouchers are fully refundable within 60 days of receipt.

Please note that we can only refund the card of the original purchaser of the gift and we cannot refund an order past this 60 day period.

If you are outside of 60 days, we are more than happy to exchange your voucher for any other experience on the website, up to the value of your current voucher. Please click here for more information on how to exchange.

If you are within the Terms and Conditions and would like to request a refund, please email us at customercare@buyagift.com, writing “Refund request” in the subject line.

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