My gift is not a voucher - how do I get a refund   

Personalised items and Print and Go tickets are non-refundable and this is stated at point of purchase.
 

All of the tangible gifts available on Buyagifts website are provided through external suppliers and for this reason we would need to contact the individual supplier regarding a refund request.  Please contact our Customer Services department on 0208 275 5220.

 
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