My voucher is due to expire can I extend it   

To extend your voucher, please log into our My Voucher page

You will be asked to either:

Log into an existing Buyagift account
Create a new Buyagift account

Please note that you do not need to use the email address used to purchase the voucher.

Once logged into your account, log into your voucher by using the Voucher Reference Number and Pin Code. On the next page, an Extend button will appear for extendable vouchers.
* Simply click this button and follow the on-screen instructions.

You will be asked to pay a fee to extend the validity period of your voucher, this is automatically calculated for you by the website. Your suggested new expiry date will be shown on-screen before your complete this transaction.

Once you have extended your voucher, you will receive an email with an attachment to your unique extension letter containing your new expiry date. Please print this letter and keep it safe with your voucher as proof of its new validity.

Please note, vouchers may only be extended if they are still within their expiry date. Please refer to our Terms and Conditions if you have a special offer voucher.

*If the Extend button is not present, don t worry! Simply click on the Exchange button and you ll be able to exchange your voucher for an alternative experience, whilst gaining a new validity period.

Did this answer your question?
Is there a fee to extend my voucher
How long is the validity period of my voucher
I have lost/misplaced my extension letter
When I extend my voucher, will I receive a new one?