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Exotic Mud and Scrub Hammam at Portland Hall Spa for Two

Product code: 10521365 3.5 out of 5 (based on 9 reviews) Write a review »
3.5 out of 5 – 9 reviews
  • 1 Treatment Per Person
  • Merseyside
  • Minimum age 18 years
  • Summary
  • Fine Print
  • View on map
Portland Hall Spa’s exotic arched and tiled interior instantly transports you off on a Moroccan holiday for two, with sights and aromas recreating the indulgent feel of a faraway escape. Recline in the candle-lit spa pool, with fresh fruit and drinks on hand to refresh you, before enjoying some revitalising treatments each. You’ll both enjoy a hammam-style full body scrub and full-body mud treatment to draw out impurities and recondition the skin, as well as a mud facial and head massage each. Guaranteed to leave you feeling as refreshed as if you’d taken a holiday in the North African sun!
What's included?
  • A spa day at Portland Hall for two people
  • A full-body scrub and mud treatment each
  • A mud facial and head massage each
Any restrictions?
  • Your voucher is valid for 10 months for two people
  • Minimum age for this experience is 18 years old
  • This experience is available Mon - Sat
  • All dates are subject to availability
What do I need to know?
  • You are advised to bring swimwear with you
  • Lunch is not included, but may be purchased at the spa
  • This experience last approximately two hours
This experience is available at
Exotic Mud and Scrub Hammam at Portland Hall Spa for Two - £49

Customer Reviews

3.5 out of 5 7 out of 9 (78%) reviewers would recommend this product to a friend.
Read all reviews »

Not as expected

3 out of 5 18 October 2015
Location: Birmingham, West Midlands Age: 18-24 Bought For Partner Occasion: Birthday
I rang up to require how long the experience would last, it lasted 50 mins not the hour and a half to two hours it was stated by the merchant. Only good thing was the twenty mins in the jacuzzi which wernt worth it. Didn't put enough mud on to cover body and head massage didn't even feel as though it was a massage except having fingers run through hair. Felt very rushed. Was not worth travelling to from Birmingham.
What would you improve for next time? Long time in jacuzzi and more product used as in the mud and scrub also get employees who actually know how to give a head massage.
Would you recommend this product to a friend? No

Spa day Experience

4 out of 5 17 September 2015
Location: preston, Lancashire Age: 45-54 Bought For Wife Occasion: Just because!
Wonderful setting, with lovely staff. Experience was a little different to ones we'd viewed online, but non less for that. Was a little surprised to find the experience was exactly the same price if we'd booked it direct through Portland Hall Spa themselves.
What would you improve for next time? Make experience longer
Would you recommend this product to a friend? Yes

Exotic mud and scrub for 2

4 out of 5 14 August 2015
Location: Gloucester Age: 45-54 Bought For Relative Occasion: Anniversary
Relaxed, warm,friendly atmosphere at a time and location that was easily accessible.
What would you improve for next time? Explain experience before commencement.
Would you recommend this product to a friend? Yes

Great Gift

4 out of 5 22 May 2015
Location: Bolton Age: 45-54 Bought For Partner Occasion: Christmas
My friend and I thoroughly enjoyed our mud and scrub ham am at Portland Hall. We found the experience relaxing and we both felt chilled out. Our skin felt silky smooth after the treatment and we both thoroughly enjoyed the head massage.
What would you improve for next time? Nothing
Would you recommend this product to a friend? Yes

Great Afternoon!

5 out of 5 13 February 2015
Location: Liverpool Age: 25-34 Bought For Friend Occasion: Christmas
I visited the spa after being bought a voucher for Christmas. It was definitely worth the money! The hospitality of the staff was excellent and nothing was rushed. Would definitely recommend booking the spa pool and can't wait for my next visit!!
Would you recommend this product to a friend? Yes


1 out of 5 03 September 2014
Location: Wirral Age: 25-34 Bought For Myself Occasion: Anniversary
We booked in for a 3.30pm for 4pm appointment for the poolside Hammam mud and scrub treatment with head massage, but when we arrived on Saturday at 3.30pm we were told that we weren’t going to be going into the pool until 4.30pm. This was a bit annoying because we had arrived at the correct time, but it was fine, and we were happy to wait in the lounge with a cup of tea until it was our turn to go in. We were shown to the pool at 4.30pm ish, and told that the girls would be through to set up within 10-20 minutes, but we must have been in the pool for 30 minutes at least waiting for them (by which point we were gagging for a drink of water because it was so hot in there!). The girls set up, and we had the salt scrub applied in literally 2 minutes. They ran out of salt on my partner, so his back and the back of his legs didn’t get scrubbed at all! Then it was sloshed off us with a black bucket (why, when there was a shower right behind us?), and the mud was slapped on, again in 2 minutes. We lay on the chairs wrapped up in the foil for no more than 10 minutes for our head massages, which, lovely as the girls were, were just not that great or long enough! And then we were told to get in the showers and wash it all off! So all in all, we had travelled from the Wirral for what we hoped would be a luxurious treatment to celebrate our anniversary, and instead we had the salt and scrub thrown on in 5 mins, a 10 minute sit down and head rub, and then we were told to get showered and shown to the changing room to get changed! We spent more time in the lounge and in the pool than the actual treatment, and were really really disappointed! Especially as it’s advertised as a 40 min session (didn’t think 25 mins would be spent in the pool!). We got changed at 5.30pm and did wait to speak to someone, but there was no one around and we had to leave. I sent them an email, but had no reply. Would not recommend!!!
Response from Buyagift
By Laura, Customer Services,
17 Oct 2014
Hi, Thanks for your review. I'm really sorry this experience has left you feeling disappointed and you would not recommend it to others. I would like to speak with the suppliers about your visit to them. Please can you contact me at with your voucher reference number and the date you visited. Once again thanks for letting us have your feedback, we really do appreciate it. I look forward to hearing from you and being able to assist you with this further.
Would you recommend this product to a friend? No

spa day

5 out of 5 24 April 2014
Location: Age: 25-34 Bought For Friend Occasion: Birthday
Lovely staff. Would deffo go back and recommend.fab jacuzi realy peaceful. Good treatments. All round good day
Would you recommend this product to a friend? Yes

Relaxing day

2 out of 5 14 April 2014
Location: Merseyside Age: 35-44 Bought For Husband Occasion: Mother's Day
Warm, inviting atmosphere. Not as good as expected for money. Hand and leg massage were not as good as expected. Enjoyed the mud spa. Only problem was not enough time to allow mud to dry. Rushed! As it was near end of day.
What would you improve for next time? More time spent on message and allowing more time to dry mud on body.
Response from Buyagift
By Despina, Customer Service,
15 Jul 2014
Hello Thanks for submitting your review. I'm really sorry to hear that you weren't entirely satisfied with your recent experience. We really appreciate your feedback and I have passed your comments across to our supplier in hope that they can improve on their services in the future. Thanks again for your feedback. We really appreciate it.
Would you recommend this product to a friend? Yes

4 out of 5 16 November 2010
Location: Age: 45-54 Bought For Son Occasion: Christmas
Received a voucher for a luxury day at the Portland and I went with my mum for a 'girlie day' I can say it was 100% worth it from the minute you arrive you relax and the treatments are great. I would highly recommend the Portland and hope I get another voucher for Christmas.
Would you recommend this product to a friend? Yes
This review is from Portland Hall Spa Moroccan Jewel Package for Two . Please note that although some details (e.g. location or duration) contained within this review may vary, it's still a great indicator of what you can expect.
Exotic Mud and Scrub Hammam at Portland Hall Spa for Two - £49