Two Night Spa Break at Whittlebury Hall
My boyfriend bought me a 2 night stay at Whittlebury Hall hotel and spa. During the planning of how we were going to get to the hotel we did not realise how far away it was. As a result we had to take a megabus to Birmingham, a train to Wolverton and then a taxi to the hotel.
When we arrived at the hotel the staff at the reception desk worked quickly and were pleasant, however we were not given a tour of the hotel and so we did find ourselves lost on a number of occasions.
We were told that our rooms would be available after 3pm and as we arrived at 11am we could leave our luggage with the porter who would later take them to our room.
We were able to use the Day Spa as soon as we arrived, however it did take us a while to find it. The heat and ice experience at the spa was very enjoyable, although the spa was very busy during the whole weekend. We were unable to use the waterbeds as they were constantly in use. I did want to have a treatment done at the hotel but upon seeing the prices i quickly changed my mind. Me and my boyfriend did enjoy the free water and fruit at the spa. The wooden beds around the swimming pool were very uncomfortable and gave me a painful back after lying on them.
We also faced confusion as to whether we were able to leave the spa with our robes on. As a result we handed our robes and towels in to reception to go to our rooms, and later seen other guests going to their rooms in their robes.
Our hotel room was very spacious and clean. However, the room was so warm. We did have a fan but it was in one corner of the room so it did not have much effect. We had a tiny window in the corner of the room that was so high up I was unable to see out of it. The bathroom door did not lock.
We had a few problems with our card to enter our room, we had to go to reception to find out why we could not enter - this was quickly resolved.
We had our dinner at Astons restaurant where the staff were very friendly. We were given a 3 course meal as part of the voucher, however neither me or my boyfriend liked any of the starters on offer. We did enjoy our main course. My boyfriend also has an egg allergy, we did notify the hotel about this, however he only had the option of one dessert as the rest had traces of egg.
We ordered room service on one day and was very shocked at how expensive it was. The Bar was also expensive - £12 for a pint and two shots of whiskey.
As the hotel is situated 20 minutes from the town centre we found ourselves rather lost as to what we could do during the night. There was no entertainment at the hotel and therefore we went back to our room after dinner.
When we were leaving the hotel we asked reception to ring a taxi as we needed to get to the town for the train. When we got out of the taxi the driver charged us double of what we paid to get to the hotel on the first day! We asked the driver the reason for this and he replied that his firm was the other side of Northampton - why would the reception staff order a taxi so far away? We thought this to be rather unfair.
23 June 2014
An awesome expereince
This was a brilliant expereince of two days to celebrate my 60th birthday; hotel facilities and the staff were exceptional. SPA facilities were just wonderful and relaxing just what I wanted; although the SPA staff could have been more friendly and welcoming - this marred my expereince to some extend otherwise this experience would have got a 5 star.
26 March 2014
The hot and cold treatments are not available on the second day of the stay or so we have just been informed. Even after showing the receptionist the bunya gift website they say we do not have this experience on the second day. Most unsatisfactory .
23 November 2013