Stress Relief Pampering Spa Experience at The Ickworth
High in quality though few facilities
Had reservations when booking as the staff seemed unfamiliar with Buyagift and I had to explain the package to them. There was only a pool with no sauna, steam room or hot tub. BUT The lunch was delicious (I had steak), I had a lovely warm pool (30 degrees) all to myself, and the massage and facial were divine! I only spent the afternoon there as there's not much to do on your own apart from swim and read a good book. The spa therapist (Vilma# seemed confused about the package and asked me to choose between the facial and the massage even though both were established when at the time of booking and she should have had the appointment details. However, she did a marvellous job and I highly recommend her services #though she might want to work on her English - I couldn't understand much of what she was saying)
19 January 2014
worst spa ever !
Complete waste of money. I went to Ickworth with 2 friends as a birthday treat and we were really looking forward to a relaxing day. On arrival we were directed to the dark and gloomy basement where eventually we found the treatment rooms. The small dark reception area was deserted and having hung around for a while we decided to try to find the spa area and swimming pool. I very helpful young man told us there was no actual spa as such just the treatment rooms we had just seen and across the car park we would find a swimming pool.
The only place to get changed was in the pool area which had 2 communal changing rooms and a few lockers which had no keys to lock them. The pool was a good size and but with only 1 concrete lounger and a few bean bags not the relaxing pool area we expected.
The treatment rooms were grubby and shabby. Two of the treatments we had were not worth the money. The lunch was ok and the waiting staff really nice . All in all at best this package should be sold as a light lunch with a treatment before or after . I did recommend that the therapist I had , should visit Ragdale Hall to see how a real spa is run and possible pick up a few tips!
23 June 2013