Do you need some assistance? It's important to us that our customers have the best possible service whilst using Buyagift. Our help section is here to help you get the most from our side and also help you resolve any questions you may have.
 
 
I already have a Buyagift voucher
How do I book my experience?
I'm trying to redeem my choice voucher online but it's not working
I need to change the date of my experience
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I need help activating my voucher
What does activating my voucher mean
PIN code not working
Experience Vouchers
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I am interested in exchanging my voucher
Unwanted Christmas Gifts
How do I exchange my voucher
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I need to extend my voucher
My voucher is due to expire can I extend it
Is there a fee to extend my voucher?
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I have a question about delivery
How long will it for take my voucher to arrive
Do you offer special delivery
Can I send my gift abroad?
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I am placing my order
How do I place an order
I am experiencing order difficulties
Can I place my order over the phone
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I need to check availability
Do I need to select a specific date when making my purchase?
How do I check the availability of an experience?
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I need to find location details
I have a voucher - where can I take my experience?
I require specific location details before I buy
Can I take the experience at a location not listed on the website?
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I have lost/misplaced my voucher
I have lost my voucher, can it be replaced?
Can I change the personal message on my voucher?
Is there a charge to replace vouchers?
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I need to return a gift
Our refund policy
I have a voucher - how do I get a refund?
My gift is not a voucher - how do I get a refund?
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I need further assistance
Contact Us
Our Corporate Services
I am interested in becoming a Buyagift supplier
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