Do you need some assistance? It's important to us that our customers have the best possible service whilst using Buyagift. Our help section is here to help you get the most from our side and also help you resolve any questions you may have.
 
 
I am placing my order
How do I place an order
I am experiencing order difficulties
Can I place my order over the phone
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I need help choosing a gift
Need some help choosing a gift
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I need to find location details
I have a voucher - where can I take my experience?
I require specific location details before I buy
Can I take the experience at a location not listed on the website?
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I need to check availability
Do I need to select a specific date when making my purchase?
How do I check the availability of an experience
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I have a question about delivery
How long will it take for my voucher to arrive
My gift is not a voucher how long will it take to arrive
Can I send my gift abroad?
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I have lost/misplaced my voucher
I have lost my voucher can it be replaced
Is there a charge to replace vouchers
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How do I use my Buyagift account
How do I set up a Buyagift account?
I've forgotten my password. What do I do?
The status of my order is Processed. Has it been dispatched?
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I need to return a gift
Our refund policy
I have a voucher - how do I get a refund?
My gift is not a voucher - how do I get a refund
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I already have a Buyagift voucher
How do I check availability or book my experience
How do I redeem my Choice/Lifestyle voucher
I need to change the date of my experience
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I am interested in exchanging my voucher
How do I exchange my voucher
Does exchanging extend the validity of my voucher
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I need to extend my voucher
My voucher is due to expire can I extend it
Is there a fee to extend my voucher
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I need further assistance
Contact Us
Our Corporate Services
I am interested in becoming a Buyagift supplier
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