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If you ve placed a duplicate order you will receive two orders through the post and two separate order confirmation emails. If you have ordered e-vouchers you will also receive two emails with your vouchers attached.
We are able to refund orders within 7 days of receipt so please email us at customercare@buyagift.com and we will be happy to refund one of the orders. Please include the reference numbers for both orders and the words “Refund request” in the subject line of the email.
Please note that we can only refund the card of the original purchaser of the gift.
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