Two Night Break at Mercure Swindon South Marston Hotel and Spa
This was a break with a friend which we both enjoyed. We had a buy a gift voucher for two nights B + B, the food was lovely and the stuff polite and attentive. We asked for various things that were not normally supplied with the room, as I am disabled, these were sorted and delived promptly to our room. The hotel in General was clean and tidy with many areas to relax in as well as a gym etc. We would definitely stay at a Mercure Hotel again ourselves and would highly recommend to friends and family.
21 June 2014
Great hotel lovely sports facilities in the country big comfortable rooms .
20 June 2014
We had received a 'buyagift' voucher for Christmas and decided we'd like to visit the Cotswolds. Before booking online I telephone FOUR Country House hotels in the Cotswolds area to see availability & also if they have accessible rooms (the older hotels understandably don't have lifts). One wouldn't take 'buyagift' vouchers after April; another wanted £100 per night supplement for a ground floor (the buyagift rooms are 'at the top of the building') the other two didn't have ground floor rooms - without exception the mention of the voucher was like a dirty word with all four. In desperation (we didn't really fancy 'Swindon' - sorry) I rang the South Marston. From the onset the staff were helpful, friendly & yes, had ground floor rooms, good start, and they took the voucher code over the telephone - no need to book online. BUT the best was to come, the hotel is immaculate, the room large and very well thought out with everything to meet your needs. The restaurant was very pleasant & breakfast one of the best we've had in recent hotels. There is a spa, which unfortunately we didn't use. but the big plus for this hotel is the staff, they are exceptional, we even had a welcoming e-mail the day before from Sharon to confirm our room layout (a first). The hotel is ideally placed to visit beautiful areas of Wiltshire, Gloucestershire and Oxfordshire. SO the big thank you is to not only the South Marston but also for the other hotels for guiding us towards there by there offhandedness!!!!
12 June 2014
Went with my other half to celebrate our anniversary and this place was perfect!We travelled midweek thurs-sat it was very quiet which was the added bonus.Staff very helpful and friendly as well as the locals.
Each evening we dined in the Hotel resturant the food choice was amazing we both cleaned up our plate :-) their cafe and bar is also excellent caters for all kinds of food/beverages.
Leisure,we only used the jacuzzi which was very relaxing, sauna and steam room no time to work a sweat in their gym or pool.
Be aware there is a supplement charge of £10 per night!
Interior of the hotel could do with some minor updating but all in all little nice place -we are definitely returning back here!
02 June 2014