Three Course Meal with Prosecco for Two at Amba Hotel, Marble Arch 10763276

Staff were extremely friendly & very helpful in making sure they went through the menu to advise on my options, as I required my meal to be gluten free. Choice was limited but enjoyed every course. The only comment I would make is the restaurant was very quiet and there was long wait between courses which I wasn't expecting. The other comment would be that at no point did the staff check that everything was alright with the meal, which is something I find most restaurants normally do. The voucher was great value as it included a bottle of prosecco.

Staff were really slow...took our order with their hands in there pockets. The food was very tasteless and the dessert which was a a chocolate brownie was absolutely dry. The manager saw that most of our food was untouched but did not once ask was there something wrong with your food. The service was very poor took 30mins to get a glass of water. I wouldn’t recommend this place at all

Choice of 3 dishes for each course, one of which was vegetarian. We both had Ham Hock to start (which was ok), Cod and rice as main (which was pretty tasteless) and ice cream/sorbet for desert (which was the best part of the meal). On a positive note the Prosecco was nice. Not a hotel restaurant I'd choose for a nice meal or special occassion!!

My friend and I really enjoyed the whole experience. We were there on a very hot day but the restaurant was so well air conditioned we were really comfortable. The food was amazing, with a good choice accompanied with a lovely bottle of prosecco. We received outstanding service from the staff and would highly recommend the whole experience. Excellent.

I came here with a friend for dinner with a voucher. The food was lovely although very limited on the menu given and no veggie options shown for a main. Everything was lovely until the restaurant manager came over to tell me I wouldn’t be able to use my voucher as it had already been redeemed (I had booked elsewhere but cancelled it very soon after and had an email to show the cancellation). This was told to us just before our mains. I didn’t believe I had to pay again as the voucher had never been used but the server kept saying she wouldn’t accept it, in a very rude tone. This should have been verified before we had started eating our meal, not half way through. In the end we felt completely put off the meal, it’s not a nice feeling to be accused that you’re trying to use the voucher twice when I clearly had proof it had never been used. It’s not very professional to have a debate in front of other customers. In the end the manager dropped it and said it would get sorted eventually via buyagift, this was a bit too late as we felt the meal had been ruined by the whole situation of whether we would be paying twice for a meal or not!!

Lovely resturant. well presented food that tasted fresh and good quality set menu good optiond Staff Very attentively. The voucher was good value as inc a really nice bottle of fizx. Definitely recommend.

Lovely resturant. Fresh well presented food that tasted as good as it looked. Nice set menu. Staff were very friendly and nothing was any trouble. Very very good value. We plan on returning

Booked this online and when we arrived were told that the booking must have been taken in error as the menu to which the voucher applies isn't valid in December. However, rather than this being a problem the restaurant manager offered us the full Christmas menu and the bottle of prosecco that was included in our deal (the Christmas menu comes with only one glass of fizz). They even included coffee as the dessert was slightly late coming to our table. The food was lovely and as stated the service exemplary.

The Buyagift deal was excellent value. The food was very good, as was the Prosecco. Sadly, the restaurant was virtually empty, so no atmosphere.

A family get together. The Buyagift deal was excellent value and the meal was very nice. Sadly, the restaurant was nearly empty and the service left a lot to be desired. Therefore, there was no atmosphere.