Marriott Hotel Special Spa Day with 25 Minute Treatment for Two 10569308

The experience this visit was very different due to vivid obviously but was still a real treat. Greated by our beautician who was fabulous very diligent with the cleaning and sanitation in the spa which was explained on arrival. There were 2 ladies in the pool so my friend and I decided on the gym first no one in there so very nice. Then back to the changing room to go to the pool,which was empty by now so strange but lovely. The one thing that was not available was the steam room for obvious reasons. We had an excellent facial complete with masks on which was fab. Just what we both needed in these unpredictable times. Lovely relaxing day and felt very safe thank you once again Marriott Hotel

I booked a 25 minute massage for myself and my partner and decided to book at the Marriott. The gift cost £50 which allowed a 25 minute treatment for 2 plus access to the pool (for 1 hour) and jacuzzi (for 10 minutes). Understandably the Marriott have put restrictions in place due to Covid which I would expect and had no issue with the limited time. However on top of the £50 I paid for the gift, I was also charged an additional £40 for the treatment at the venue because Saturdays are 'busy'. Whilst we were having our treatments we did not see another person so I was confused about it being a busy time. However my partner thoroughly enjoyed her massage. The person was very professional, asked about pressure and what oils she would like to be used. I did not have the same experience. Whilst there was nothing particularly wrong with the massage, I would describe it as being quite basic. Given it cost me £45 for 25 mins, I would have expected a better service.

They only have one very small treatment room and one consultant so could not get another treatment. There was no real relaxation area - just by the pool. The pool area was very open and cold and the loungers were very uncomfortable. They had a pool, jacuzzi sauna and steam and gym but felt more like a members place rather than a relaxing spa. The staff were very excellent in the leisure centre. Couldn't fault them.

I went with my friend to have a relaxing day away from being a “mummy”. Just what the doctor ordered! We both really enjoyed it!

Me and my husband had a lovely day from start to finish will definitely be booking this again

Fantastic facilities, food, staff, atmosphere!

Excellent massage and relaxing spa. I tried to book the Mercure Cardiff but they didn't answer the phone or phone back.

The Marriott Hotel, Portsmouth is not an appropriate spa experience venue. The staff were very pleasant but the facilities were disappointing. It's a hotel pool, overlooked by guest rooms, only 5 "sunbeds" and no relaxation area. The gym was, however, well equipped.

Very good and very relaxing

Was very relaxing and enjoyable. Only downside was the steam room being out of service. And a lot of children for the size of the pool