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Free
exchanges
60-day
refund policy
E-Voucher
to your inbox

The Buyagift best price guarantee

We want you to be sure you're getting the best deal on the web. That's why we promise that if you buy from us and see the same gift experience, which is supplied by the same provider, cheaper elsewhere on the web within 14 days then we'll REFUND YOU 150% OF THE DIFFERENCE!**

Want to claim a Price Match?

Simply email pricematch@buyagift.com telling us the name of the site, your contact details and the date and price of the gift experience. We'll take a look and verify the price with the website. If it is the same experience and is supplied by the same provider for cheaper, then we'll refund you 150% of the difference.*

Terms and Conditions

  • Price guarantee only applies to internet retailers that have the same gift experience in stock, immediately available and priced correctly.
  • Price Match guarantee covers experiences and not tangible goods and does not cover exchanged vouchers.
  • You must submit your Price Match claim with 14 days of your purchase at Buyagift.com
  • We can't Price Match against promotional offers or when coupons/discount codes have been used on your order or are offered by the alternative retailer.
  • Price Match guarantee is subject to charge at any time and is only available for purchases made in the United Kingdom.

*Up to a minimum value of £250.

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Free exchanges

Free exchanges - 100% flexible vouchers

Not sure which experience they would prefer? You no longer have to worry

  • The vast majority of experiences are 100% exchangeable* - for free!
  • You can exchange your voucher as many times as you like - for free! Just make sure you exchange before your voucher expiry date!

*If your preferred voucher is non-exchangeable, this will be stated on the product page

The Buyagift best price guarantee!

We work hard to ensure we have the best prices so you can to be sure you're getting the best value. That's why we promise that if you buy from us and see the same gift experience cheaper elsewhere on the web within 14 days then we'll REFUND YOU 150% OF THE DIFFERENCE!*

Keeping carbon where it belongs!

For every gram of carbon released on our experiences, we work with Cool Earth to off-set four grams - making a positive difference to the environment. For further information on how we work with Cool Earth please visit www.buyagift.com/coolearth

Best Price Guarantee Details

Terms and Conditions Price guarantee only applies to internet retailers that have the same gift experience in stock, immediately available and priced correctly. You must submit your Price Match claim with 14 days of your purchase at Buyagift.com. Price comparisons include handling and delivery charges in the total price. We can't Price Match when you use coupons, promotional offers or product-bundle pricing on your order. Price Match guarantee is subject to change at any time and is only available for purchases made in the United Kingdom. *Up to a maximum value of £250.

Want to claim a Price Match?

Simply email pricematch@buyagift.com telling us the name of the site, your contact details and the date and price of the gift experience. We'll take a look and verify the price with the website. If it is the same experience for cheaper then we'll refund you 150% of the difference.*

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60 day refund policy

60 Day Refund Policy

Experience vouchers are fully refundable within 60 days of receipt.
Please note that we can only refund the card of the original purchaser of the gift and we cannot refund an order past this 60 day period.

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E-Voucher to your inbox

Our FREE E-voucher is a fully working experience voucher sent right to your inbox!

Experience vouchers are fully refundable within 60 days of receipt.
The e-voucher delivery option provides you with the flexibility to send that perfect gift right up to and on the special day itself.

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