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Delivery Information

Order Confirmation

During busy periods it may take up to 12 hours to receive your order confirmation email, but don’t worry we have your order and are working on getting it to you as soon as possible!


You will receive an email link to your e-voucher pdf once payment has been made. You can then print your voucher at home.

Standard Postal Delivery

Gift Experience Vouchers (£1.99) Smartbox (£2.99)*

Orders will arrive within 3-5 working days.

Guaranteed Next Day Delivery (UK only)

Gift Experience Vouchers (£7.50) Smartbox (£8.50)*

If we receive your order prior to 4pm Monday to Friday your gift will be delivered between 8am and 8pm the next day (excluding Sundays and Bank Holidays). Orders placed after 4pm on Friday and until 4pm Monday will be delivered between 8am and 8pm the following Tuesday.

*Please note that if you order multiple Smartboxes these will each be posted separately so may arrive to you on different days. You will only be charged once per order.