Reviving Spa Day with a 30 Minute Treatment and Lunch for One at Hilton Bankside-Midweek

When I arrived at the spa, there was no one at the reception desk. I had to return to the main reception to ask someone to call a member of staff. There was also a phone number provided to call, which I tried, but no one answered. After waiting for a while, a member of staff eventually came down. Once she arrived, the experience improved significantly. She was very lovely and apologised for the delay. During my massage, she kindly extended the treatment by an extra 10 minutes, which I really appreciated. The spa facilities themselves were quite basic, consisting only of a swimming pool and a Jacuzzi. The Jacuzzi was not very hot and felt almost the same temperature as the pool. However, the area was very clean, and the bathrooms and toilets were also well maintained. I was given a robe, slippers, and towels, all of which were clean and comfortable. The massage itself was amazing, and I thoroughly enjoyed it. I would have given this experience five stars if someone had been available at the reception desk when I arrived and if there had been a few more spa facilities besides the pool and Jacuzzi. Overall, though, it was a nice, quiet, and relaxing environment.