Subscriptions and At-Home Gift Voucher

Really tasty food and plenty of it !

Initial delivery schedule was cancelled by the supplier and rearranged for today. The delivery was made on time but to the wrong address. The receiver was disabled and kindly decided it to our doorstep. We weren't aware of this and the box attracted a good time in the sun. The contents were cool but the clotted cream was more like single cream. My wife will try to eat what she can but I won't chance it. As it was a gift to us we are disappointed but have to say this is a supplier issue not Buyagift.

The box arrived well packed with ice-packs so was still nice and fresh

Dear Customer, We are so sorry to let you know that, due to significant failures within our courier network, we have made the incredibly difficult decision to cancel all Piglets Pantry deliveries scheduled for today and tomorrow. We completely understand how disappointing and frustrating this will be, particularly if your order was for a special occasion or something you were looking forward to. This is not the standard we strive to deliver, and we sincerely apologise for letting you down. To put things right, we would be delighted to rebook your order for either Friday or Saturday, subject to availability or a date of your choice. Alternatively, if these dates are not convenient, we will arrange a full refund immediately. Please respond to this email with your preferred option. Please accept our heartfelt apologies for the inconvenience and disappointment this has caused. We truly value your support and patience, and we hope to have the opportunity to provide you with the Piglets Pantry experience you were expecting. Thank you for your understanding. Kind regards, The Piglets Pantry Team