The offers are amazing, but the complicated process of buying a voucher, then receiving the voucher by email, then downloading it, then going onto the service provider to identify availability, then sharing the voucher details with service provider and then waiting blindly for them to confirm the booking; is a very very turnaround way to the destination. This winded process sometimes makes the offers not worth the effort. And in the current day of easy online shoppings and bookings, I am sure the amazing team at Buy-a-gift can come up and put into action much simpler and user friendly offers. A simple replacement to this winded way of getting offers could be to provide discounted gift card vouchers which can directly be used on service provider websites so that we can buy and use the vouchers all by ourselves without depending on anyone else :) I love your offers and would love to recommend it to friends, but given the round winded process, I know that only the most determined of my friends would try it and those who are not as motivated would easily say that the effort is not worth the offer :/