Booking with buy a gift was easy problem free and we were so pleased with our choice of hotel which was excellent.

Lovely hotel and was well situated for all the events and activities we required in central Newcastle

really nice place to stay very friendly staff excellent food and service

Good weekend in Llandudno for a show and seeing the Cambrian Rally

Great customer service help. Great value fir a spa break thank you

Exactly what it says on the tin. Brilliant service. Efficient and exceptional value for money.

Had a lovely stay , breakfast was good quality. All hotel staff are extremely helpful and friendly . Nothing is too much trouble for them.

Very nice castle really big room and lovely food

Very comfortable hotel with easy access to city attractions and shopping. Attentive & friendly staff.

Hotel is very clean and beautifully furnished. Staff really professional and helpful. A welcome night away.