The day out was great in all respects. But we had been given a gift and could choose anything up to the gift price. We knew we had to buy the experience before Sunday, but thought, due to all the BuyaGift pages saying, 'valid for a year', that once noted it was valid for a year. No. The experience had to be taken by the expiry date too and that's not made clear enough. Luckily we had decided to do it now so did not lose out. It costs £20 to extend the voucher. So I'd say, don't bother with an open voucher that can be used for anything, get the experience itself. Added to which, I was emailed a load of cheaper offers for the same experience but couldn't use them as I had been given a gift voucher. It was all a bit frustrating, but the day out, seeing the animals and tea were great.

I had to phone your call centre to rebook my trip due to a family bereavement; your consultant was so understanding and compassionate; what could have been a daunting experience became a reassuring one and restored my faith in my fellow human beings. Thank you.

We went as a family of 5, A 5 year old, 4 year old and 3 week old. We had a great time and it was perfect for our 5 and 4 year old to do activities independently and as a family We can’t wait to go again!

Really easy to book and great price will use again

Me and my daughter came for the gorilla encounter today 29/6 what amazing experience to feed the silver back and his family ontop of there enclosure. It was an honour. I can’t recommend this experience enough. We had the best day. Thank you port lympne zoo I salute you

We had such an amazing experience! From start to finish, the service was outstanding. Every member of staff was so helpful and went out of their way to support us. A gentleman called Olwen gave exceptional customer service — he truly stood out. The whole experience was beautiful, and it honestly felt like we were in a different country. We absolutely loved it and will definitely be recommending it to others. We can’t wait to come back!

Had always wanted to go to this zoo and booking through Buyagift made it so simple with the added bonus of adopting an animal.

We can’t wait to visit again Port Lympne??

Fantastic experience meeting the meerkats , we got to feed them in their enclosure and learn more about their habit and needs. Great well informed keeper. Ticket included entrance to the rest of Eagle Heights for the day, so we saw all their animals and a bird of prey display with their eagles.

A delightful opportunity to get up close and personal with an amazing bird in a wonderful location- and to meet many of the other residents on site.