The experience was excellent and I would recommend to anyone

A lovely afternoon looking out across the Birmingham skyline on a bright sunny afternoon. The afternoon tea was so plentiful that we could not eat it all and had to bring some home! Plenty of hot tea, with refills on request. Would highly recommend.

Fantastic show and fabulous costumes with amazing cast

Only just booked the spa day so can’t comment on it yet but the deal is excellent value

A relaxing day spent with our family of 6. Lovely attentive staff and treatments just perfect. Highly recommend.

We enjoyed the bottomless brunch. We were going to pay to upgrade to cocktails but it was only jugs not glasses and I didn't think they’d be very good. He basically brunch was unlimited Pizza Hut we were happy with one each and didn’t even finish that but it was very tasty. The beer was Heineken and I got two four pint jugs one with only ten minutes left to go. The prosecco wasn’t prosecco though just very cheap fizz probably a quid a bottle at best and bloody awful. We kindly got fresh orange free to go with it but it got left in the end it was so bad. The bar was really quiet as it was a Sunday afternoon which was a shame probably would have been better busier but we enjoyed it all the same. The staff were lovely.

Such Wonderful day Warm and friendly greeting Our owl experience included the holding of four types of owls It was such an incredible experience Very personal as one guide to myself and my granddaughter Highly recommend 10/10

Food amazing, Emily our waitress went above and beyond helping us to navigate an on line booking blip. Such an asset to the venue. We Struggled to eat everything &took the left overs. Would visit this venue again.

The day out was great in all respects. But we had been given a gift and could choose anything up to the gift price. We knew we had to buy the experience before Sunday, but thought, due to all the BuyaGift pages saying, 'valid for a year', that once noted it was valid for a year. No. The experience had to be taken by the expiry date too and that's not made clear enough. Luckily we had decided to do it now so did not lose out. It costs £20 to extend the voucher. So I'd say, don't bother with an open voucher that can be used for anything, get the experience itself. Added to which, I was emailed a load of cheaper offers for the same experience but couldn't use them as I had been given a gift voucher. It was all a bit frustrating, but the day out, seeing the animals and tea were great.

I was bought this for my birthday, we had a great time, the staff were friendly, the facilities were excellent. I had a back and shoulder massage which was the best I’ve had! We went on a hot day and were able to sit outside in very peaceful surroundings next to the pool. All in all a fantastic, relaxing day