Black Friday Gifts For Grandparents

I had to phone your call centre to rebook my trip due to a family bereavement; your consultant was so understanding and compassionate; what could have been a daunting experience became a reassuring one and restored my faith in my fellow human beings. Thank you.

We really enjoyed our afternoon teas. Service outstanding, food fresh and plentiful, doggy bag to take home as we were full up.

The park is set in lovely surroundings. The owners are friendly and knowledgeable.

A lovely afternoon looking out across the Birmingham skyline on a bright sunny afternoon. The afternoon tea was so plentiful that we could not eat it all and had to bring some home! Plenty of hot tea, with refills on request. Would highly recommend.

We had a delicious 3 course lunch with bubbles. The staff were excellent and the ambience was relaxing

The day out was great in all respects. But we had been given a gift and could choose anything up to the gift price. We knew we had to buy the experience before Sunday, but thought, due to all the BuyaGift pages saying, 'valid for a year', that once noted it was valid for a year. No. The experience had to be taken by the expiry date too and that's not made clear enough. Luckily we had decided to do it now so did not lose out. It costs £20 to extend the voucher. So I'd say, don't bother with an open voucher that can be used for anything, get the experience itself. Added to which, I was emailed a load of cheaper offers for the same experience but couldn't use them as I had been given a gift voucher. It was all a bit frustrating, but the day out, seeing the animals and tea were great.

A truly relaxing spa day. The treatments were great, spa facilities lovely to relax in and the lunch delicious

Much appreciated gift which gets us out and about. It will repay it's value many times. Only complaint is that the form which is sent out online could not be typed in. So, we had to contact English Heritage for help. They also were unable to access the Buyagift site. The membership gift is great - redeeming it was a hassle.

The staff was helpful, food was delicious and the restaurant has a lot of characters. We had a really special experience.